5on Google,Jun 30, 2025

Nicholas

Martin was absolutely the best! I was new to the whole VA process but he really made it simple and easy for me to purchase my first home. Super great service and easy to work with.

5on Google,Jun 27, 2025

Steve

Great experience with my loan officer Douzang Lee. She was thorough, efficient, creative, friendly and professional. I highly recommend her and Watermark Capital.

5on Google,Jun 04, 2025

Tate

May 2025 marked the third time I've used Watermark for a home mortgage transaction. As usual, they provided an extremely competitive nominal rate and APR right from the start -- no haggling required. The preapproval and underwriting processes went smoothly, and the loan closed on time and with no surprises. During the entire process, the Watermark staff (especially Ron and Dana) responded quickly and competently to my questions and concerns. Repeat customers are the best praise a business can get. I would definitely recommend Watermark to anyone in the market for a home loan!

5on Google,May 17, 2025

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PREDATORY BUSINESS They recently deleted my review of Douazong Lee hanging up on me. This business targets the old which is not a new strategy. They will hang up on you if you can call them out when they GIVE DIFFERENT QUOTES as if they expect you to just be rich and be able to afford the difference of 300k. THEY WILL HANG UP if you ask about Riverside County. Unprofessional and it’s a shame that this is normal for California.

4on Google,May 16, 2025

Jay

AWFUL MONEY HUNGRY These people are trained to look for older individuals who don’t ask questions. They will hang up on your if you seem young and knowledgeable but will stay on the line if you sound old. I had called and asked about prices on a home loan and got HUNG UP on by Douazong Lee because I called her out on her prices changes. She will not repeat numbers and change the price to her will, saying 1,700 vs 1000.70 is a big difference. I can’t believe you would HANG UP on someone for asking to clarify a number. SCAMMING THE OLD isn’t right.

5on Google,May 08, 2025

Vik

Exceptional Rates and Services. Ron Trejo did the impossible and helped with ready to close in 6 business days. I look forward to the next opportunity to bank with them

5on Google,Apr 10, 2025

Kirt

Ron from Watermark was extremely knowledgeable and helpful during the entire process. Clear and upfront costing, great explanations from the team. Closing was very straightforward and simple. Would definitely recommend!

5on Zillow,Apr 10, 2025

kirtbush1

Ron from Watermark was extremely knowledgeable and helpful during the entire process. Clear and upfront costing, great explanations from the team. Closing was very straightforward and simple. Would definitely recommend!

5on Google,Apr 09, 2025

Annie

My husband and I had an outstanding experience with Douazong Lee! From start to finish, she was professional, knowledgeable, and incredibly supportive. Douazong made the entire process seamless and stress-free, answering all our questions with patience and clarity. We truly felt like she had our best interests at heart. If you're looking for a trustworthy and efficient loan office, I highly recommend Watermark Capital as they exceeded all our expectations!

5on Google,Apr 08, 2025

Chris

Good service and best rate and we were able to close on time.

5on Google,Mar 26, 2025

Claudia

Second time working with Watermark and once again extremely happy with their service, Monica Reyes helped me in every step of the way and always available when needed throughout the process! Highly recommend

5on Google,Mar 18, 2025

Frank

I found Watermark Capital, Inc after wasting almost 2 years with mortgage finance organizations in Texas. Douazong Lee specifically was fantastic with her professional approach and customer interest focus . She truly has been the best mortgage advisor I have worked with so far, helping me close the purchase of my home with an interest rate I could not get elsewhere. With office presence all the way in California, she was able to fully represent my mortgage financing requirements for a property in Texas, enlightening me along the way on every process with full disclosure, cutting the bs most advisors include when trying to take advantage of a client. We successfully closed with the best market rates and she made the whole process very easy and smooth, reducing complexities by sticking to essentials. No over the board outrageous requirement requests. I'll definitely work with her on the next one.

5on Google,Mar 12, 2025

Les

Douazong worked tirelessly to help us secured a mortgage for a condo. She kept us informed and made sure we got the lowest rate possible.

5on Google,Mar 06, 2025

Lisa

Dominic Cutuli has been amazing to work with from beginning to end! I’m a realtor and my client decided to go with Dominic with his amazing rate and great experience. It was smooth sailing from the very beginning and Dominic kept me updated with the status of the loan from A to Z. We are closing on time and my client is very happy! Looking forward to working with Dominic again in the future!

5on Google,Feb 26, 2025

Krikor

I had an amazing experience working with Monica! From start to finish, she was professional, knowledgeable, and always had my best interests in mind. She took the time to explain all my options and worked tirelessly to secure the best interest rate available. Her communication was excellent, and she made the entire mortgage process smooth and stress-free. I highly recommend Monica to anyone looking for a dedicated and trustworthy mortgage broker. Thank you for making my home-buying experience such a positive one!

5on Google,Feb 20, 2025

Craig

I had an outstanding experience working with Watermark Capital, specifically with my mortgage broker, Monica. From start to finish, the process was smooth and stress-free. Watermark provided a highly competitive rate and fee package, well below market, which was a huge plus. Their communication was excellent throughout, keeping me informed every step of the way. When it came time to close, everything was prepared in advance, and the closing happened right on schedule. I highly recommend Watermark Capital to anyone looking for a reliable and efficient mortgage experience. Thank you, Monica, and the team for your exceptional service!

5on Zillow,Feb 15, 2025

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I had an amazing experience working with Amanda Jackson at Watermark Home Loans! From the very beginning of my home shopping journey, Amanda was incredibly helpful, supportive, and always quick to respond. Over the past two years, she provided me with pre-approvals as needed, always with a fast turnaround. When I finally found my new home, Amanda was there every step of the way. She patiently explained every detail of the loan process, ensuring I fully understood everything. Her responsiveness was outstanding—she even replied on weekends, making the entire process smooth and stress-free. Amanda also maintained excellent communication with my real estate agent, ensuring everything moved seamlessly. She is enthusiastic, always happy, and truly passionate about helping her clients. Thanks to her expertise and dedication, we closed the loan on time without any issues. As a first-time homebuyer, I was quite anxious, but Amanda made the process incredibly easy and stress-free. I highly recommend her to anyone looking for a reliable and supportive lender!

5on Creditkarma,Feb 15, 2025

Credit Karma

I had an amazing experience working with Amanda Blankenship at Watermark Home Loans! From the very beginning of my home shopping journey, Amanda was incredibly helpful, supportive, and always quick to respond. Over the past two years, she provided me with pre-approvals as needed, always with a fast turnaround. When I finally found my new home, Amanda was there every step of the way. She patiently explained every detail of the loan process, ensuring I fully understood everything. Her responsiveness was outstanding—she even replied on weekends, making the entire process smooth and stress-free. Amanda also maintained excellent communication with my real estate agent, ensuring everything moved seamlessly. She is enthusiastic, always happy, and truly passionate about helping her clients. Thanks to her expertise and dedication, we closed the loan on time without any issues. As a first-time homebuyer, I was quite anxious, but Amanda made the process incredibly easy and stress-free. I highly recommend her to anyone looking for a reliable and supportive lender!

5on Zillow,Sep 08, 2024

Keith MF

I had a fantastic experience working with Brian Alterman for my refinance. He was knowledgeable, attentive, and genuinely focused on helping me save money. Brian explained my options clearly and worked hard to secure a lower interest rate, significantly reducing my monthly payments. The process was smooth, and he kept me informed throughout. I highly recommend Brian and Watermark for anyone looking to refinance! Thank you for your outstanding service!

5on Google,Sep 07, 2024

Keith

I had a fantastic experience working with Brian Alterman for my refinance. He was knowledgeable, attentive, and genuinely focused on helping me save money. Brian explained my options clearly and worked hard to secure a lower interest rate, significantly reducing my monthly payments. The process was smooth, and he kept me informed throughout. I highly recommend Brian and Watermark for anyone looking to refinance! Thank you for your outstanding service!